Launched in 2022, Noora Health’s remote engagement service (RES) is a two-way mobile-based platform that nudges patients and caregivers towards healthy behaviors. It is an extension of our Care Companion Program, and is designed to provide personalized support to patients and caregivers at home, once they have left the healthcare facility.
RES is delivered through a mix of WhatsApp (scheduled messages, chatbot, and live chat), pre-recorded voice messages (IVRS), and tele trainers (live support). To date, we have engaged with over one million patients and caregivers, offering guidance in eight different languages.
